Welcome to The Blogging Buddha! Already an Academy member? Click here to login

Best WordPress Maintenance and Support Service

  • Zen WP
  • Rating: 5
  • Product by: Maria Ansari
  • Reviewed by:
  • On March 4, 2018
  • Last modified:March 7, 2018

Review Summary:

If you’re using WordPress to run your online business or you’re starting a new blog then it may be worth your while to invest in a WordPress maintenance and support service.

Taking care of your website’s maintenance and security while actively running your business can get pretty exhausting over time – especially if you’re not particularly technically inclined.

WordPress development is not something you want to spend your time learning unless you are already a skilled developer.

You can spend countless hours with WordPress development problems and days learning development skills.

Wouldn’t you rather focus on tasks that yield actual profits instead of spending hours on end on mundane tasks that could just as easily be outsourced?

In this post, we’ll explore one of the best WordPress maintenance and support service providers in the market, Zen WP, to see what it’s all about and how it can help take some work off your shoulders. We’ll also share our experience with Zen WP and help you decide whether it’s right for your online business.

ZEN WP

Finally, we’ll wrap up by looking at some Zen WP alternatives and highlighting their key features.

But before we begin, let’s quickly take a look at which features you should expect to receive from a WordPress maintenance service provider and what type of WordPress development issues they can handle.

Let’s get started.

Which Features to Look for in a WordPress Maintenance and Support Service

There are a number of different things that can will happen to your WordPress website if it’s left unmaintained.

For starters, your visitors could experience slow page loading times when they visit your site and you might see a drop in your search engine ranking.

If you’re running a membership website or an online store, your site might even face security breaches. And if you go long periods of time without basic maintenance, you’ll most certainly fall victim to a hacking attempt and risk losing your entire site because you didn’t create a secure backup.

If you are already on one of the best WordPress hosting provider platforms then your next concern should be finding the best WordPress development and support service.

For these reasons and many more, it’s a good idea to sign up for a WordPress maintenance and support service that offers WordPress development as well.

There are countless WordPress maintenance service providers out there each offering to help you manage your site’s maintenance and security. Here’s a quick list of WordPress maintenance and support related tasks that you can expect them to take care of:

  • Taking regular backups of your website.
  • Optimizing your web pages for speed.
  • Staying on top of on-site SEO.
  • Managing and moderating comments.
  • Securing your website against known threats.
  • Updating the WordPress core, plugins, and themes.
  • Development/Design work (only the best offer this service)

At first glance, these tasks may seem simple enough. You can do them yourself and/or learn them yourself if you have the time.

However, once your online business starts to take off, you’re going to need some help. And if it hasn’t yet, you’ll need to outsource these regular maintenance tasks so you can focus on growing your business.

Whatever the case may be, it’s a good idea to sign up for a WordPress maintenance provider right now and test out their services so you can comfortably focus on growing your business. They can quickly take much of the heavy lifting out of running a WordPress website by taking care of the technical bits so you can prioritize business growth strategies instead of spending time on tedious development and maintenance tasks.

Introducing Zen WP

 

WordPress maintenance and support service

Unlimited WordPress Support. Get help from developers directly. Run your business and stop dealing with WordPress problems.

Founded in 2014, Zen WP has been offering WordPress maintenance and support services to over 1,400 websites.

The company is based out of California and has a team of over 25 remote WordPress developers working remotely from the United States, India, and Bangladesh but all project managers are based in the United States and communication amazingly simple, fast, and organized.

 

Zen WP helps website owners manage their WordPress websites and with minor development tasks (but they are able to handle full-blown development as well). This could be anything from quick design and bug fixes to full-on maintenance services like creating off-server backups. The goal of Zen WP is to deliver a fully managed WordPress experience so you can,

Run your business and stop dealing with WordPress problems. – Zen WP

They can help you with CSS, JavaScript, and PHP related tasks, take secure off-server backups, update your website and plugins, and eliminate hacking threats. In addition to this, their team of WordPress experts will analyze your website and regularly make recommendations on how you can improve its speed and performance.

The Zen WP process is pretty simple:

  1. You contact their helpdesk and give them your requirements.
  2. You’re assigned a dedicated account manager.
  3. Zen WP’s developers will complete your task.
  4. Within a few hours, you’ll receive a detailed report of the task, their proposed solution, and alternative solutions.

One major benefit of this service is that you always have a record of the tasks you outsourced and how it was solved. This way, if your site experiences the same problem again, you can refer back to your report and fix it.

WordPress Maintenance Services

As of this writing, Zen WP offers to help you with a number of different WordPress maintenance-related tasks. Let’s step through them one at a time:

  • Minimize hacking attempts and malware. Zen WP’s team of WordPress developers will help you fix any issues that you’re having on your website and monitor it for you so you don’t run into the same problem twice.
  • Expert recommendations. Their team of experts will analyze your website and make recommendations on how you can improve it. And if you’re simply looking for advice then they’re available to offer their unique insight.
  • WordPress updates. WordPress updates and plugin updates roll out all of the time. Zen WP’s team makes sure your site is always up to date to ensure peak performance.
  • Plugin configuration. Zen WP will take care of every plugin you install on your site from making sure it’s compatible to installing and configuring it.
  • Search engine visibility. The Zen WP team can help you increase your website’s search engine visibility by making constant improvements to your WordPress website.
  • Reduces page load times. The team will help you improve your website’s page loading times so you can deliver an unparalleled user experience to your viewership.
  • Advanced Development. Custom development is available depending on your service level and plan but Zen WP can handle all your development tasks both large and small.

With Zen WP’s suite of WordPress maintenance and support services behind your website, you can rest assured that it will be optimized for performance and be in the best shape possible.

Plans and Pricing

One of the key benefits of signing up with Zen WP is their pricing structure. There is no set-up fee or long-term contract. And the best part is that you can cancel your subscription to their services at any time.

Zen WP Pricing Plans

There are three plans to choose from which you pay on a month-to-month basis and they have custom development options available as well which you can talk to your dedicated account manager about.

Zen WP offers three pricing plans – Basic, Standard, and Pro.

Basic

The Basic plan is Zen WP’s entry-level WordPress maintenance and support plan which is priced at $79 per month.

When you sign up for the Basic plan, you get access to their WordPress development and support service, an unlimited number of HTML, CSS, and PHP jobs with detailed reports, 24/7 helpdesk support, secure off-server backups, and managed WordPress core and plugin updates.

On the Basic plan, you can request one job at a time and the average response time is 24 hours.

Standard

A step up from the Basic plan we have the mid-tier Standard plan which is priced at $129 per month.

With the Standard plan, you get access to everything that’s included in the Basic plan in addition to a security plan, security guarantee, and a subscription for Wordfence.

On the Standard plan, you can request one job at a time and the average response time is 12 hours.

Pro

Zen WP’s Pro plan is priced at $269 per month and gives you the full suite of features.

With the Pro plan, you get access to everything that’s included in the Basic and Standard plans in addition to priority helpdesk support, queued jobs, version control, JavaScript support, and support for your hosting and domain.

On the Pro plan, you can request several jobs at a time and the average response time is 8 hours.

Why We Use Zen WP

Zen WP takes care of a lot of things, sure, but what is really important is the amount of time that it saves.

We have been using Zen WP for over two years now and one of the biggest reasons why we’re going to continue using their services is that we do not, to this date, have a single complaint or unresolved issue with our site.

Using the best tools and services like finding the best WordPress page builder, using only topic quality themes and plugins, and having the best WordPress development service team is essential if you want to run successful website business.

The value of service for the cost makes it one of the best business investments we’ve made for The Blogging Buddha. It’s like having a solution wizard just an email away.

With that said, every online business has different requirements and what works for us might not work for you. Which brings us to the next question…

Is Zen WP Right for You?

So, should you be using Zen WP or would it be better to look for a different WordPress maintenance and support service provider? Let’s take a look at some use case scenarios in which Zen WP is a perfect fit for your site’s maintenance needs:

Use Case 1: It’s Your First Time Outsourcing WordPress Maintenance Tasks

If you’ve been managing your WordPress website’s maintenance related tasks by yourself and are looking to outsource it so you can focus on growing your business, then Zen WP is an excellent solution.

Their team of expert WordPress developers will help take care of most of the minor stuff in a breeze and you can count on their working knowledge of the WordPress ecosystem to navigate through any difficulties you might face regarding site maintenance.

Use Case 2: You’d Like to Get Some Help With Quick WordPress Development Tasks

If you’re not particularly technically inclined then you might need some help with development related tasks and quick bug fixes from time to time. This where the Zen WP team really shines.

They will help you with CSS, PHP, and JavaScript related development tasks in addition to making sure your WordPress website and the plugins you have on it are always up to date. The other options available to you for this sort of work are either hiring a full-time WordPress developer, looking for a reliable freelancer, or learning to code yourself – which can end up costing you a lot.

Use Case 3: You’re Not Sure How to Manage Your WordPress Website

If you need reliable maintenance and support services for your WordPress website, chances are you’re not sure about the technicalities that go into fine-tuning your website either e.g. to improve search engine visibility or reduce page loading times.

Zen WP can step in here with their expert recommendations on how you can improve your site and show you how to go about doing it.

3 Zen WP Alternatives

Zen WP might not be for everyone and if that’s you then we have some other solid WordPress maintenance and support services that you can try out instead. In this section, we’ll run the rule over three alternatives to Zen WP and highlight their standout features.

WP Site Care

 

WP Site Care - WordPress maintenance and support service

WP Site Care has been around since 2012 and is a market leader when it comes to WordPress maintenance and support services. Their team will respond to your ticket within an hour and you can contact them directly through your website’s dashboard.

Key Features:

  • WordPress maintenance and support.
  • 24/7 security monitoring.
  • Automated backups.
  • Performance optimization.

Price: Starting at $79 per month

Maintainn

 

Maintainn - WordPress maintenance and support service

WebDevStudios is the parent company behind Maintainn, a WordPress maintenance and support service that will help you with site maintenance without binding you in a long-term contract.

Key Features:

  • WordPress updates.
  • Offsite backups.
  • 24/7 security monitoring.
  • WordPress guidance and advice.

Price: Starting at $49 per month

WP Curve

 

WP Curve - WordPress maintenance and support service

WP Curve is one of the most popular WordPress maintenance providers. Once you sign up for their entry-level plan, you get an unlimited number of small, 30-minute jobs for your WordPress website with a response time of less than 24 hours.

Key Features:

  • Speed and conversion optimization.
  • Theme/plugin quick fixes.
  • WordPress maintenance and security.
  • 24/7 live chat.

Price: Starting at $79 per month

Conclusion

Signing up for a WordPress maintenance and support service just might be the best decision you make for your online business potentially saving your thousands in WordPress development and design fees.

Services like Zen WP can help you take care of all kinds of maintenance-related tasks from quick bug fixes to design modifications (with CSS and JavaScript) and off-server backups to WordPress updates. And they’ll also help you out with WordPress development tasks and regularly point out areas that can be improved so your site is in its best possible shape.

Let’s quickly recap the services Zen WP offers:

  • Minimizes hacking attempts and malware.
  • Makes expert recommendations.
  • Updates the WordPress core and plugins.
  • Configures your plugins for optimal performance.
  • Improves search engine visibility.
  • Reduces page load times.
  • Handles WordPress development tasks with a breeze

Are you thinking of signing up for a WordPress maintenance and support service? We’d love to hear from you so let us know by commenting below.

  • 5
    editor rating

I’m Mike Brown the founder and editor of TheBloggingBuddha.com. You can learn more about me here and connect with me on Twitter, Facebook, Google +, and LinkedIn.